Prime Basket respects the privacy of its delivery partners (“Drivers”). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
Personal Information: Name, mobile number, delivery area assigned, and vendor-related details.
Login Information: Mobile number and OTP authentication.
Delivery Information: Assigned orders, pickup/delivery addresses, contact details, and order values.
Location Data: Real-time location for order tracking and navigation via Google Maps.
Payment Data: Cash collection status, earnings, and payment history.
Device Information: App usage, device type, and notifications.
To authenticate and allow secure login.
To assign and track deliveries efficiently.
To update delivery statuses and confirm orders with OTP verification.
To calculate commissions and maintain payment history.
To send notifications regarding orders and payments.
To improve App performance and enhance user experience.
We may share Driver information with:
Vendors/Admins: For assigning, tracking, and managing deliveries.
Customers: Limited information (Driver name/contact number) to ensure successful delivery.
Service Providers: For technical support, payment processing, and location services.
Legal Authorities: If required by law or for fraud prevention.
All data is secured using industry-standard encryption and authentication protocols.
OTP verification ensures secure login and delivery confirmation.
Drivers are advised not to share account details with anyone.
Personal and delivery data is retained as long as required for Vendor operations or legal compliance.
Upon request, inactive accounts may be removed, subject to payment and order clearance.
Drivers may request access to the personal information stored in the App.
Drivers can request correction or deletion of data via Vendor/Admin support, subject to business/legal obligations.
The App integrates Google Maps for location tracking. Usage is subject to Google’s Privacy Policy.
OTP verification and notifications may be handled by third-party service providers.
We may update this Privacy Policy from time to time. Drivers will be informed about significant updates through the App or registered mobile number.
For questions regarding this Privacy Policy, please contact us at:
Prime Basket Support Team
Email: [Insert Email Address]
Phone: [Insert Contact Number]